The Company Portal is an application used by organizations to manage devices and provide access to company resources. It allows employees to enroll their devices, install company apps, manage their devices, and access IT support. Think of it as a central hub for accessing and managing work-related resources on both company-owned and personal devices.
This is the only approved application store for TheirCare mobile devices and replaces the Apple App Store.
If Company Portal does not show on the phone, you will need to wait for your new kiosk/updated phone to be sent to your service.
TABLE OF CONTENTS
Instructions
1. Open the Company Portal application on your phone
2. Enter in either your service email address OR the Coordinator's email address
Example:
- For services: sample@theircare.com.au will end in .com.au
- For staff: demo@theircare.edu.au will end in .edu.au
Tip: If your service no longer has access to the direct log in for the service email account (with a shared username and password), please use the Coordinator's email. When a Coordinator leaves, they can be logged out of the phone and the new person logs in.
3. Enter your password
4. Click Sign In
5. You may be prompted to complete Multifactor Authentication (MFA) by getting a verification code either by SMS or through the Microsoft Authenticator application.
Refer to the instructions on the phone or device for steps.
6. Tap the square next to "Don't show this again"
7. Click Ok
8. Click Yes
9. Click Allow
10. Click Begin
11. Choose the applicable option for your situation.
If you work in a service in any capacity, use the Services option.
12. Click Continue
13. Allow it to apply the application access policies to your phone
14. Click Done
Video
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